Magic: the Gathering celebrated its 20 th birthday and to make it memorable, they’re setting their business on fire. “Magic: the Gathering Online,” or the online version of the game, comprises 30% to ...

People are less likely today to make buying decisions based on brand loyalty and more likely to choose a company with great customer service. Customer service is the most important factor influencing ...

SUNNYVALE, Calif., July 20, 2026 (GLOBE NEWSWIRE) -- eGain Corporation (NASDAQ: EGAN), the AI knowledge platform for customer service, today ...

It just happened to me again. A distinguished-looking older gent, learning that my focus is customer service (as a trainer, speaker, author, and consultant), leaned close to my ear and intoned: ...

IRVINE, Calif.--(BUSINESS WIRE)--Alorica Inc., a global customer experience (CX) provider, announced today that it has been named a Leader in the February 2021 Gartner Magic Quadrant for Customer ...

PARIS--(BUSINESS WIRE)--Webhelp, a leading global provider of customer experience (CX) and business solutions, today announced it has been positioned by Gartner® as a Leader in the 2022 Magic ...

A sale, like a great magic trick, occurs inside the customer’s mind. And it is there where it is replayed, remembered and redefined continually after. The mind is the final battleground. Because ...

PARIS--(BUSINESS WIRE)-- Regulatory News: Teleperformance (Paris:TEP), the global leader in outsourced customer and citizen experience management and related digital services, today announced it has ...